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Plan Benefits Hearing Counselors Hearing Loss Contact EPIC

 

Through My RX Card, you are eligible to receive hearing health care through EPIC's Hearing Service Plan at no additional cost. With our national network of providers, you receive customized care and, if needed, may purchase brand-name hearing aids at substantial savings.

Call Now to Start Your Benefit

Activating your plan benefits is the first step in improving your hearing. To enroll in this value-added program, you can call toll-free 1-866-956-5400 or send an email to hear@epichearing.com.

How to Obtain Services

EPIC will coordinate a referral with the provider best suited to your needs. We can assist you in scheduling an appointment or provide all the information you will need to call at your convenience.

Your hearing physician or clinician will test your hearing and, if needed, recommend hearing aids or other treatment. After your appointment, an EPIC hearing counselor will contact you to review these recommended products and services. At that time, we will coordinate your insurance coverage and collect payment.

Your customized hearing aids and other products will be sent directly to your physician or audiologist. Your provider will ensure the fit and comfort of your hearing aids as well as your satisfaction.

45-Day Trial Period Ensures Your Satisfaction

EPIC offers a 45-day trial period for all hearing aids during which you pay nothing for needed adjustments and follow-up care.

EPIC's knowledgeable hearing counselors are available to provide information and assist you at any time. We will also contact you after 60 days to make sure your services have been completed.

 

 
  • National network of ear physicians and audiologists
  • Testing, evaluations and hearing aid fittings by licensed audiologists
  • Brand-name hearing aids (no self-branded or off-brand hearing aids)
  • All levels of technology available
  • Toll-free telephone support through the process
  • Pre-negotiated – pre-set pricing – no hidden charges
  • Assistance coordinating health plan benefits to maximize savings
  • Patient financing through GE Consumer Care Credit with flexible payments
  • Home delivery of hearing aid batteries