Preparing for your
appointment

Getting your hearing checked is important. Learn what to expect and how to get the most out of your benefit. ​

Understand your benefits​​

As an EPIC Hearing member, your hearing aids, care and accessories may be covered. Before you go to your appointment, learn about what care is covered and what you can expect to pay for different types of devices.

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What should I know about getting my hearing checked?​

It’s important to take good care of your hearing, and one of the simplest ways to do that is by getting a hearing test. Here’s what to expect.

• First, you’ll take a hearing test. During this test, your ability to hear sounds at various pitches and volumes will be measured.
• Once your hearing test is complete, you’ll review your results with your hearing professional.
• Your hearing professional will help you develop a treatment plan, which may include a recommendation for a hearing aid or an assistive device

Talking to a hearing care professional about your hearing health

If you suspect you have hearing loss, meeting with a hearing care professional can help you learn more about the degree of hearing loss and best next steps.

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What to prepare for your appointment

• A key list of your symptoms and how long you’ve had them
• Medical information, especially related to any ear problems
• Exposure you’ve had to loud environments

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Questions to ask your hearing care professional

• What’s the most likely cause of my symptoms?
• What else might be causing my symptoms?
• What tests do you recommend?
• Should I stop taking any of my current medications?
• Should I see a specialist?

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Questions your hearing care professional may ask you

• How would you describe your symptoms?
• Do you have pain or drainage in the affected ear or ears?
• Did your symptoms come on suddenly?
• Do you have ringing, roaring or hissing in your ears?
• Do your symptoms include dizziness or balance problems?
• Do you have a history of ear infections, ear trauma or ear surgery?
• Have you ever worked in a job that exposed you to loud noise?
• Does your family complain that you turn up the TV volume too high?
• Do you have trouble understanding someone talking in a low voice?
• Do you have trouble understanding someone on the phone?
• Do you often need to ask others to speak up or repeat themselves?
• Does this happen more often in a noisy setting, such as a crowded restaurant?

Hearing Benefits

From a personalized recommendation to covered aftercare support, our hearing care professionals help you gain back what you’ve been missing.

Explore all hearing products

Through EPIC Hearing, you have access to top-quality hearing aids from some of the most popular manufacturers. An array of options to match your lifestyle, hearing needs and budget is available. Create an account or log in to view your coverage to discover what hearing aid may be best for you.

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